Privacy Policy

In case you do not agree with the terms & conditions of our privacy policy, kindly request you to not use this website and the related mobile application.

The privacy policy of our company is compliant with the guidelines specified under Information technology act and applicable rules.

Privacy is a serious concern for lead-force.co.uk and we want to ensure you that you are in safe hands. This privacy policy applies to the lead-force website and on all services offered by lead-force.co.uk. Our policy terms are very clear and easily understandable.

• Personal identification information– We may collect personal identification information from our users when they visit or register on our website or consult our representatives through chat, e-mail or phone to avail our services. Users of the website may ask for information such as name, address, phone number, e-mail address etc. We only collect information in case user wants to submit that information voluntarily. Users can refuse to supply his or her personal identification information on the website but it may restrict the user to engage in certain important website related activities.

• Non-personal identification information- We may collect personal identification information from our users when they visit or register on our website or consult our representatives through chat, e-mail or phone to avail our services. Users of the website may ask for information such as name, address, phone number, e-mail address etc. We only collect information in case user wants to submit that information voluntarily. Users can refuse to supply his or her personal identification information on the website but it may restrict the user to engage in certain important website related activities.

  lead-force.co.uk also collects information that you provide willingly on the website by filling forms and giving responses to the likes, survey’s and the questionnaires.

• Web browser cookies- We may use cookies in order to enhance the experience of the user. Cookies are text information files that web browser places on your hard drive of the computer whenever you visit the website. Cookies are placed by the web browser for record keeping & informational purposes. Users may have the option to modify their web browser settings so that you can easily refuse cookies or system alert you whenever you receive cookies from the website. In case you choose to refuse the cookies, may be some of the areas of our website will not work and some information will not be displayed properly.
• Use of collected information- lead-force.co.uk may collect & use your collected information for the following purposes –
  • To improve the website – We track your responses in the form of likes, comments, questions which helps us in improving our services.
  • To improve customer service – We are delighted to respond to your customer service requests and provide you support by understanding your needs more efficiently. It also makes our relationship strong with the customers.
  • To personalize user experience – We may use your collected information to understand how our website users are using the services available on our website.
  • To run contests, surveys or promotion – We provide you the information about the topics you are interested in by running new contests, survey’s or promotional campaigns.
  • To process payment – We know that payment is the most critical information for the user and we respect this. We may use this information at the time when user places the order but only to provide services against that order. We don’t share this information with outside parties.
  • To send periodic e-mails –We may use your e-mail address to –
    1. Send information & updates related to your order.
    2. Respond to your queries, questions, grievances or other requests.
    3. Receive e-mails about our company news, information &updates about our services.

    In case you want to unsubscribe to our future e-mails, our every e-mail contains detailed unsubscribe instructions at the bottom of the e-mail.

• Protecting your information- We adopt adequate measures to protect your valuable information against disclosure, unauthorized access, alteration or destruction of your personal information such as username, password, name, address, telephone number, payment information as well as the saved profile information. Data shared and exchanged between the user and the website happens over SSL secured communication channel and it is encrypted & protected with digital signatures.
• Sharing your personal information- We may share your personal information with third party service providers who helps us in operating our business as well as administering activities on our behalf such as sending out surveys or newsletters. We may share your information with the third party for few purposes for which you are giving us your permission.
• Compliance with children’s online policy protection act– We know that privacy of the children’s data is very important. Therefore, we never collect or maintain information of children having less than 18 years of age on our website. No part of our website attract children’s less than 18 years of age. In case, if any child less than 18 years of age contact us to avail our services and submits his or her information, we will delete his or her information from our servers right away.
• Changes to our Privacy policy – We reserve the right to make any changes or amendments to our privacy policy anytime. Whenever we update or make any changes in the privacy policy, we will send you an e-mail. We motivate our users to check this page regularly to stay updated and understand that how we are protecting their personal information. Kindly agree and acknowledge that it is your responsibility to review this page regularly and to become aware of any updates or modifications.
• Contact us – In case you are having any concerns, questions and comments about our privacy policy, kindly contact us at info@lead-force.co.uk